Measuring touchpoints makes smart business sense. But first, let's agree that a touchpoint, for the purpose of this article, is defined as "a point of contact between you and a potential customer." When it comes to how you count touchpoints there are a host of different opinions. I believe, if you are being serious, you … Continue reading Measuring touchpoints
Your Goals vs Your To Do list is something that is often confused. If you currently have a list handy, I want you to take a moment to go grab it now. Are there items on there that are actually going to be sucking up your valuable time and diverting you from your actual goals? … Continue reading Your Goals vs Your To Do List…avoid confusing the two
When you hear the word success, what do you immediately think of? Wealth, status or fame? I suppose the most common is the trappings of wealth or recognition from peers, but this is purely external. Success, at least the monetary kind, and happiness do not always go hand in hand. For numerous reasons. Often, individuals … Continue reading Success – what does it mean?
Over the course of my career, I have met a great many people and listened to a zillion public speakers ranging from royalty and heads of state to PTA Chairs and multibillionaires. Tonight, I heard the best speaker ever! This evening I was very privileged to meet Li Cunxin. Many of you reading this post … Continue reading The best speaker I have EVER heard!
A/N This week my interview subject is a fellow Old Rishworthian alumni. I hope you'll enjoy reading her journey and the advice shared. Tell us a little about your career and how you ended up where you are today. From setting up shop with my cash register as a little girl I knew I wanted … Continue reading Interview with a Head of International Development – Retail
In Australia, July 1st marks the start of a new financial year. For most businesses, regardless of size, the precursor to this is a period of frenzied activity. Wrapping up the old financial year and preparing for the new: creating new strategies, setting and taking new directions, evaluating the past year’s performance success factors and … Continue reading My next steps
Whilst I have enjoyed every moment of being in Europe and have loved teaching, mentoring and coaching, it is time to return to Australia – at least for a while. I have cherished being in my little apartment and not having to worry about anything except myself and meeting a few deadlines. Well, OK, more … Continue reading My European interlude is coming to a close
Looking after yourself. Taking care of number one. It doesn't always come easily. However, it's also absolutely essential we learn to practice this on a regular basis. In today's electronic age it's too easy to always be 'on', to feel the need to check emails and answer mobile phones with little regard to the day … Continue reading Self care – an essential
The New Year is a time when people often make resolutions that are not kept so rather than make resolutions I find that this a fabulous time to have a personal planning session with myself. I use this as a time to clean out and sort out in both the physical and also mental sense. … Continue reading Action Plans
I’m currently sitting at home, in Darwin, outside by the pool but under the cover of the roof as the first day of 2015 has begun with a wonderful tropical rainstorm. The dogs, Janie and Mollie, are curled up close to me, one at my feet and the other on the outside couch. We are … Continue reading Reflections of 2014