Manners

Have you noticed that good manners seem to be going (or have already gone) out the window?

Call me old fashioned but manners cost nothing. Simple little courtesies like saying thank you, asking pemission, standing up to offer your seat to someone who is more in need. These are all little things that take hardly any effort, yet just make our world a little nicer.

Don’t get me wrong, I’m all for equal rights.

I don’t expect a bloke to stand up to give me his seat. I am perfectly capable of opening my own doors, and standing up on a bus. BUT, what about heavily pregnant women, Dad’s with their arms full of shopping and a toddler in tow that they are juggling on public transport and so on the list goes.

Yes, I’m on my soap box this afternoon!

Have you noticed the amazing propensity, especially on social media, for people to be very opinioned?

Yes, we are all entitled to our own opinions and to freedom of speech.

BUT, it has got to the point where what is expressed is often downright hurtful and inconsiderate. I was always taught that if I did not have anything nice to say I should keep my mouth shut.

Even when expressing a negative opinion, there are right and wrong ways to go about this. Name calling, swearing and involving children has no place in this.

Are we a world that is fast losing our emotional sensitivity? Is there any wonder that bullying and depression abounds?

What do you think?

Michelle

PS When someone does open the door for me – I simply say “Thank You” and smile – as opposed to biting their heads off!

My Epiphany

It’s been a little while since I’ve done a personal update on my blog, so here goes…

Where am I now?

I’m in Darwin, Australia. It’s my home base, my house is here and so are my kids, Wayne and Sasha (albeit they are adults. Well, most of the time!) and of course our dogs, Janie and Molly, who are two very spoilt pooches.

Janie - a faithful old friend
Janie – a faithful old friend

Since I got back, it’s been wonderful to sleep in my own bed, be with my family, see friends of 30+ years and to re-engage with the special places and people that make up ‘Territory’ life.

Things like gorgeous sunsets, noodles at Parap Markets on a Saturday morning, midnight swims in the pool to cool off on these terribly hot nights! Thank goodness for airconditioning is all I can say.

As much as I would love to return to Europe, at the moment that’s just not possible until probably later in 2016 – but that’s not far away! SO, I’ll definitely be in Darwin till February at least. If any of you are headed this way (to Australia), I’d love to see you!

There are very good reasons for staying put here in tropical Oz for the duration of the Northern Hemisphere winter – the obvious one is that I really do feel the cold – a lot! I hear from my friends in Spain and it’s pretty chilly at the moment. I think I prefer being hot to being cold.

Another reason, is that I have had a bit of an epiphany!!

My Epiphany
I’ve always been passionate about creating and maximising opportunities, which has stood me in good stead commercially for years and, I am very proud of the professional recognitions I’ve received.

Yet, I’ve always been more interested in helping people and that passion translated to making a real difference – more so since my breast cancer diagnosis some 18 years ago.  I give thanks everyday that I have been fortunate to survive thus far!

The diagnosis was the catalyst that led me to establish Dragons Abreast Australia, a national charity of 2000 members embracing the life-affirming, health promoting, benefits of dragon boat paddling for breast cancer survivors.

Maureen & Darryl Manzie, Marco Montenuovo, Lara Riva, Peter Hazelman & his lovely wife. Volunteer of th Year Awards 2014
Maureen & Darryl Manzie, Me, Marco Montenuovo, Lara Riva, Peter Hazelman & his lovely wife. Volunteer of the Year Awards 2011 where my Lifeline volunteers – Marco & Peter were recognised.

Since I stepped away from the day to day operations of Dragons Abreast, I’ve been involved with refugees and asylum seekers, teaching English as a Second Language, and, as CEO of Lifeline Top End, within the mental health arena.

I’ve always been able to juggle my not-for-profit work, travel and time zone variations, with that of my own business, Dragon Sisters. But I must confess that, like many who espouse an important cause, I’ve often left a great deal of Dragon Sisters work to my associates – frequently flitting off around the globe on some quest or cause.

Over the past 12 months, whilst I’ve been based in Europe, there’s been more and more people asking me for help. Help to enable them to create and maximise their own opportunities.

Working with so many different clients has also made me really aware of how simple it is for me to help people who want to help themselves.

The other week I received a lovely note from a client, it said, ‘thank you for being the angel sitting on my shoulder’. This really touched me and it meant a great deal to me, as you can imagine.

Regardless of whether I am engaged with charity work, working with clients half way across the globe or with one on one personal development coaching, mentoring and English teaching, I find that we are all in the same boat. We want to be empowered and effective at getting meaningful and positive outcomes. 

I also realised this is something I truly love doing! I love working with individuals towards achieving a better outcome either personally or in business. It really is my passion! But, in addition to being my passion, it’s something I am really good at. Yeah, I know, we’re all good at things we like. Simple really!

Over the last 8 years Dragon Sisters has developed strategies and resources to help people achieve what they want, or at the very least get them on the right pathway.  Everyone wants to realize their true and full potential, and that is my life and Dragon Sisters’ ethos.

The downside, for me personally, is that time is a massive constraint. There are only 24 hours in the day and, much as I’d love to, it’s simply not possible for me to help everyone. This frustrates me, because I know the strategies I teach  work. They are also not rocket science!

Soooo much of what Dragon Sisters has on hand has proven effective for so many (myself included), that I thought, ‘wouldn’t it be great to parcel up those resources and make them more accessible and available to anyone who needs them?’  This was my epiphany moment!

Challenges of the Virtual World

Maybe I’m a slow learner, but I realised the way forward has to be via the virtual world.  It offers me the ability to share helpful techniques.

Given that I mostly work with clients scattered across 5 continents, one of the challenges has been coming up with a way of recreating face to face workshops and personal one on one sessions.

I’ve been forced to think outside the square, embrace new technology (big learning curve!) and to create new ways of presenting information.

Judging by the reaction to the first release – over 2,500 people engaged with this – means I’m definitely on track. I am extremely excited! If you want to take a peek it’s here.

As always, love your feedback here or via a personal email or note.

Michelle

Don’t you just hate clients that fail to pay their bills?

As a freelancer, I’ve been pretty lucky that on the whole, I usually get paid, but every once in a while I get caught. You know how it goes, you build a relationship and everything is tracking pretty well. You’ve worked for the client on quite a few jobs, so you don’t expect any issues. Suddenly WHAM! The client takes your work, the most expensive piece commissioned to date, publishes it and decides not to pay your bill. They just go silent and fail to acknowledge all contact attempts, despite the fact that I can clearly see them active in social media and LinkedIn, so I know jolly well that they are very much alive and kicking!

Integrity is everything!
Integrity is everything!

What do you do? If you’re me, you try to sort things out amicably, but when there’s no response, over several weeks, there is little to be done. Of course, I could go public, but my reputation is built on confidentiality, so it’ll do me more harm than good.

I suck it up, send a polite note to the client expressing my disappointment in their integrity and wish them well with their life and career. I won’t lower my standards and my reputation remains intact. I do however believe in karma and what goes round comes round. I also continue to place my trust in humanity and refuse to lose that despite a couple of negative experiences.

Love to hear how others, who work in a highly confidential space, deal with these kinds of situations?

Michelle